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Corti API
Subprocessor
Location
Purpose
Microsoft Azure
United States (US instance)
Cloud hosting services.
Speechmatics
Ireland
Supplementary speech recognition capability used for limited language support and performance validation of Corti’s proprietary speech recognition models.
Datadog
Germany
Processing of usage telemetry data of Corti’s applications.
Corti America
United States
Customer success and technical support; U.S.-based staff may access non-sensitive personal data for troubleshooting, incident resolution, and quality assurance.
Corti AI UK
United Kingdom
Provider of customer success and technical support services. U.K.-based staff may access non sensitive personal data to assist with troubleshooting, incident resolution, and quality assurance.
Corti Embedded Assistant
Subprocessor
Location
Purpose
PostHog
Germany
Provider of analytics, tracking, and logging of product usage.
Mixpanel
Netherlands
Processing of usage analytics data of users.
Intercom
Ireland
Customer support ticketing system provider.
For Corti Embedded Assistant, the subprocessors supporting the Corti API also apply. Additional subprocessors used specifically for the Embedded Assistant are listed above.