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Mission Control: AI-Powered Conversation Recording for Seamless Quality

Automatically record, transcribe, and ensure the highest quality of every conversation with AI-driven insights, empowering you to focus on what matters most.

Fix performance issues 3× faster

Mission Control helps call takers, care coordinators, and nurses to improve quality.

  • Determine training focus areas and measure ROI of programs.
  • Spot employee burnout and staff turnover.
  • Tracks trends across individuals, teams, chief complaint types, and even response levels.
  • Automatically develops individual performance profiles with strengths and weaknesses.

50% faster evaluations

Evaluate more conversations in less time with AI support.

  • Give feedback to agents much sooner.
  • Automatically detects questions from the protocol your organization already follows.
  • Build your own powerful evaluation forms or select from our library of prebuilt templates.

Lead through collaborative learning

Agents continuously improve by both giving and getting feedback from their peers.

  • Continuous knowledge sharing between peers increases individual learning up to 30%.
  • Employees are more engaged and fulfilled.
  • Proven effectiveness with as little as 10 minutes per week.
  • Mission Control’s AI assigns calls to review based on highlighted strengths and weaknesses.
  • Management maintains a complete overview and can dive deep into the results of the peer assessment.
Screenshot of dashboard showing quality metrics

Join the growing network of organizations revolutionizing healthcare

Corti integrates seamlessly with your existing systems, recording patient consultations without disrupting or interfering with the dialogue.

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